Culture – The way we do things around here; Engagement – How I feel about being here. Focus on improving them simultaneously with our experts and you will 10X the results.
Culture – The way we do things around here; Engagement – How I feel about being here. Focus on improving them simultaneously with our experts and you will 10X the results.
A recent study by the Corporate Leadership Council showed that motivated, engaged employees are 31% more productive, achieved 37 % more sales and are 87% less likely to quit.
We can help you enhance your employee engagement leading to reduced attrition and improved productivity. Our approach has shown significant improvement in overall employee engagement, survey results and participation. We deliver this through the development of targeted strategies and programs.
We design and implement employee centric community programs, providing employees with the opportunity to participate and contribute whilst enhancing employee engagement.
As the Organisational Change Management Consultant on the team assembled to deliver a major transformation program to an enabler of business growth. One of the major outcomes of this work was a year-on-year improvement in IT employee engagement of 26% (as well as a 90% participation rate in the survey).
At a Global Financial Services organisation, we lead the Employee Engagement Survey and achieved a participation rate of 93% up from 73% in previous year & 63% the year prior. Overall results improved under times of significant change and impact of the GFC. Key areas of focus were Career Development with an improvement in scores of 11%, Reward and Recognition of 9% and Change Management with increases of 9%.
Julie was introduced to me from a previous client to assist in auditing our HR processes and conduct a strategic review and assess the capability and structure of the team. Julie quickly became a trusted advisor; I connected immediately with her style and pragmatic approach and we gained so much more from her involvement in the business that we had originally scoped. Within weeks Julie had reviewed the existing documented policies, processes and procedures that are in place including employment contracts, performance management, employee engagement surveys and facilitated a session to develop the APAC strategic initiatives in line with the company values and founder’s vision. The “plan on a page” as it became affectionately known, became the standard underpinning the 12-18 month plan. Julie additionally brought attention to the risks associated with rapid growth and provided clear recommendations around bench marking, succession planning and team leadership development planning. She was able to clearly identify the priorities, create actionable items and assist in the recruitment strategy for a longer-term solution to manage the people and resources to take the business to the next level in terms of scalability & rapid global growth. Julie has also given much of her time to my personal development over the last two years and helped me to develop the skills and confidence to step outside of my comfort zone and recognize my transferable skills and to discover opportunities for growth and development. She has introduced me to her amazing network of like-minded professionals and continues to be an influence in my professional development and a close personal friend & confidant. I would highly recommend Julie for any engagement that requires a transformation project, managing through capability & stakeholder management, Julie work tirelessly to engage with all levels in the business to get to the core opportunities while acknowledging the elements of the business that are delivering great results.
Julie was my direct manager and lead the change management to roll out a new mortgage origination platform to over 1200 individuals across our Mortgage Operations business and 3rd Party Distribution business. This roll out impacted over 20,000 Mortgage Brokers who work in partnership with Westpac Group and introduced a new loan origination journey to countless customers.
Julie is extremely dedicated, well thought out and flexible; she consistently cleared the way for obstacles faced. She saw issues at their root cause and addressed symptoms with a strategic approach. She places individual value at the centre of decision making and works hard to ensure solutions are relevant and fit for purpose.
I admire her leadership ability because she shows genuine care and empathy for others. Julie has an innate ability to create space and perspective during challenging or high stakes moments and allow outcomes to speak for themselves.
I was able to learn from and emulate her balanced, human-centric and customer orientated style during the course of the program and will continue to draw on the example she set for me.
Julie is organised, hard working and committed to achieving results. Julie is always willing to ‘go the extra mile’ and can manage multiple deadlines and changing priorities with seeming ease. Quite simply, Julie is a pleasure to do business with.
Julie was my mentor for 9 months from 2014 in The Change Management Institute’s Mentoring Program. She was able to draw out critical thinking through consultative facilitation which enhanced tighter focus on the goals I had set. Julie is pragmatic and professional in her approach that keeps our discussions real. I highly recommend Julie as a mentor.
Julie has been an outstanding source of information and support throughout my working career. I have utilised her skills and judgement on many occasions. Recently she has worked with me through what has been an unusual and difficult time. Her strong commitment to making sure that I had the right information and plan has been instrumental in keeping me on track and in pursuit of the right opportunity. Julie’s knowledge of workplace relations, process and best practice is without compare and I would recommend her services to any business looking for a true professional that will achieve results.
It has been a pleasure to work with Julie who helped me find my latest role . She is extremely professional, with a wealth of knowledge and has been supportive, encouraging and positive throughout the whole interview process.
I found Julie to be very personable whilst also very driven to deliver great results. I have no hesitation recommending Julie to those looking at exploring their next career move.
Julie is incredible, the quality I most appreciate from Julie is her high EQ. She is people oriented, empathetic, highly switched on and a master at Change. I had the pleasure of working with Julie in her capacity as Change Lead at Westpac Group, and I highly recommend her approach, business intuition and skills. Julie is an asset to her employers, and contributes significantly with her non for profit cause, commendable.
Julie is a natural leader and a seasoned professional. Over a period of 20 years, I have watched as she moved quickly up the professional ranks, transitioning into increasingly senior management positions at major corporate institutions. She is a highly competent executive coach with a consultative and collaborative outlook. I appreciate and value her thoughts as a subject matter expert in leadership, human resources and career development. Julie is able to resolve complex people issues and develop effective human resources strategies that can optimise institutional performance in response to market forces and rapid changes of the business environment. She will be a strong member of any corporate board, as her approach to problem solving and strategy are considered and highly valued.
I had the pleasure of working with Julie at Caltex Australia. With her guidance, support and determination, she assisted the leadership team in building out capability and staff engagement across IT to a significant degree. I would happily recommend Julies skills, determination and personable approach.
Julie is an accomplished human resources professional who was tasked with taking the project lead in the change management component of a complex organisational restructure. Julie worked tirelessly to drive the desired outcomes and engaged well with stakeholders. Julie takes the time to understand her client’s needs and the challenges that the business faces.
Julie was an Organisational Change management Consultant on the team we assembled to pivot the Caltex IT Department from being a frugal utility to an enabler of business growth. One of the major outcomes of this work was a year-on-year improvement in IT employee engagement of 26% (as well as a 90% participation rate in the survey). Apart from her OCM delivery what I particularly appreciated was the way Julie kept her ear close to the ground so we could make sure all the changes had the broadest and most relevant impact.
I have had the pleasure of working with Julie over the last 6 months across two very large training roll outs to over 900 lenders across the Westpac Retail and Premium sector. Julie is a highly professional and experienced L&D specialist. She was quick to grasp the complex content and in no time sounded like an expert. Julie took the time tailor each session to the individual needs of each group, was highly engaging and had excellent feedback in the evaluation. I wouldn’t hesitate to recommend Julie and she is lovely to work with, extremely reliable and got fantastic training results.